Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Monday 20 August 2012

Coach Hire In August and For The End Of 2012

So we are over the crazy season in the coach industry and we have all enjoyed the Olympics.

This is a great time of year for the coach hire industry because we can focus on getting everything done for 2013, planning our marketing, looking at customer service improvements and general business planning.

What would we say the industry needs to look at doing in 2013?

1. Continued focus on customer service, improving service levels and complaint handling on the day.

2. Customers will keep on getting more demanding and they are more likely to complain online, so get a good complaints process.

3. 2013 is going to be an important year for the coach industry with changes to the way we market ourselves, more comparison websites, more social media activity, mobile and data integration.

An interesting time to be in the industry.


Thursday 3 May 2012

Coach Compare Is Now Delivering Thirty Quotes A Day

CoachCompare.Com is now delivering over thirty coach hire quotes every day and it keeps on getting bigger.

It is an interesting mix of customers coming from across the country through a mix of pay per click advertising, natural search engines and social media.

We can also see the difference with the growth in coach companies contacting us to find out more information.

It is exciting for the industry and it will make a big difference to the market by opening up the issues of quality, price, service and compliance for all customers.

No smoke and mirrors at coachcompare.com just people trying to help people pick the right coach company through coach hire comparison.