It is amazing the difference a good driver makes to a customers opinion of coach hire companies, just look at the difference in the following coach hire reviews.
"DVD was NOT in working order - I was assured that it will be working (I have it in writing) [a pity on these disabled children which were begging for it throughout the journey] the driver was not helpful."
and
"Coach driver was a fantastic guy, and the whole day ran like clockwork. Thank you very much"
A good service always starts with good people.
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